Last Updated: September 2026

At Safin Supplies, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it and how we protect it.

1. Information We Collect

When you use our website, request a quote, submit an enquiry or place an order, we may collect information such as:

• Full name
• Company name
• Email address
• Phone number
• Delivery information
• Products or quantities requested
• Information provided through contact or enquiry forms
• Any other information you voluntarily provide to us

We only request information that is reasonably necessary to respond to your enquiry, process your order or provide our services.

2. How We Use Your Information

The information we collect may be used to:

• Respond to product and business enquiries
• Process and manage orders
• Provide quotations and wholesale pricing
• Arrange deliveries
• Communicate with you about your order
• Provide customer support
• Improve our products and services
• Send updates or marketing communications where permitted

We do not use your personal information for purposes unrelated to our business services without an appropriate basis for doing so.

3. Newsletter & Marketing

If you choose to subscribe to our newsletter, we may use your email address to send you information such as:

• Product updates
• Wholesale offers
• New products
• Company news
• Other relevant business updates

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the relevant communication.

4. Sharing Your Information

We may share relevant information with trusted service providers where necessary to operate our business, such as payment providers, delivery services, website providers or other service providers.

We do not sell or rent your personal information to third parties.

We may also disclose information where required by law or where necessary to protect our legal rights, website or customers.

5. Payment Information

Where online payments are available, payment information may be processed by third-party payment providers.

Safin Supplies does not need to store your complete payment card details on its own systems. Payment providers may process information according to their own privacy policies and security practices.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better browsing experience.

Cookies may help us remember preferences, understand which pages are visited and improve website performance.

You can adjust your browser settings to manage or disable cookies, although some website features may not function correctly as a result.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, responding to enquiries, maintaining business records and meeting legal or regulatory requirements.

When information is no longer required, it may be securely deleted or disposed of.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Ask us to correct inaccurate information
• Request deletion where legally permitted
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Unsubscribe from marketing communications

Requests relating to personal information should be made using our contact details below.

10. Third-Party Websites

Our website may contain links to external websites or services. These websites have their own privacy policies and terms.

Safin Supplies is not responsible for the privacy practices or content of third-party websites.

11. Children’s Privacy

Our website and services are intended primarily for businesses and general users. We do not knowingly collect personal information from children for marketing or other purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Safin Supplies.